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Terms of use

Use of the neraida.eu online store implies acceptance of the following terms. If you do not agree with the terms please refrain from using it.

Responsible: Eleni Markopoulou
vat: 129001277
GEMI: 27914312000
Address: Tzavela & Agelaou 36
City: Nafpaktos
ZIP 30300

Customer service.

The customer service department is available to answer your questions via e-mail at info@neraida.eu

If you prefer telephone communication please call: 2634024407

Prices are in euros including VAT. 24% and may change at the moment. If the prices have been adjusted and you have ordered a product that you will receive at the price that was valid at the time of placing the order.


 

PAYMENTS METHODS
1. By debiting your credit card. Your credit card will be charged on the day of the start of the shipping process. All your card details are stored on the server of the partner Bank and not on our server www.neraida.eu has taken all the necessary measures for the security of your transactions through your credit card and all credit card holders are subject to checks validity. It is important that you provide a contact telephone number and a valid e-mail address.

2. By deposit or transfer via Web Baking You can deposit the amount of your order in one of the following bank accounts and send us the deposit receipt by FAX or e-mail. The reason should state your name and your order number.

Bank: PIRAEUS BANK
IBAN: GR7701716630006663124007314
Beneficiary: Eleni Markopoulou

3. Cash on delivery (Speedex)
Payment upon receipt of the order. When the employee of the courier company arrives at your place to deliver the parcel to you, you pay in cash the value of your order

 

Shipping Method and Cost +
Shipments within Greece are charged with shipping costs of € 5.00 and are charged to the customer. The courier company we work with is Speedex, which has the largest distribution network in Greece and the greatest reliability. In the rare case that the area where you live is not served by the Speedex network, neraida.eu will send you your order in an alternative way without any additional charge in addition to the above.

 

WHEN WILL YOU DELIVER ME?

All orders are shipped by our company the next business day (Monday to Friday), from the day you placed your order. are shipped with the courier company Speedex and delivered in 1-2 working days.

It is also noted that deliveries do not take place on weekends and holidays. If you wish delivery within the weekend, you will be charged with the additional costs set by Speedex.

You can see the "Status" of your order at any time by entering the link "MY ACCOUNT". If your order has been delivered to the courier General Post, you have the opportunity to be informed about the location of your parcel, through the bill of lading number, which is posted on the page "MY ACCOUNT".